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Essential vs. Unnecessary Customer Service: The Art of Exceptional Hospitality

Essential vs. Unnecessary Customer Service: The Art of Exceptional Hospitality

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$66.99 USD
$66.99 USD
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Essential vs. Unnecessary Customer Service: The Art of Exceptional Hospitality

This insightful guide, published by Cross Media Publishing (Impress), delves into the nuances of effective customer service, distinguishing between practices that genuinely enhance customer experience and those that fall short. Drawing on practical examples, it offers strategies for service professionals to refine their approach, fostering lasting customer satisfaction and loyalty. Whether you are in retail, hospitality, or any client-facing role, this book provides valuable lessons for elevating your service standards. Note: The text is entirely in Japanese. Brand New Japanese Edition.

ISBN 9784295406358 · ISBN-10 429540635X

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