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Protecting Employees & Organizations from Customer Harassment & Malicious Claims

Protecting Employees & Organizations from Customer Harassment & Malicious Claims

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$65.99 USD
$65.99 USD
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Protecting Employees & Organizations from Customer Harassment & Malicious Claims

This essential Japanese business guide addresses the critical issue of customer harassment ('kasuhara') and malicious claims, offering practical strategies to safeguard both employees and the organization as a whole. Published by Asa Publishing, it provides valuable insights and actionable advice for managing difficult customer interactions and fostering a secure work environment. This book is an indispensable resource for companies looking to mitigate risks from challenging customer behavior and protect their workforce. Note: The text is entirely in Japanese. Brand New Japanese Edition.

ISBN 9784866676845 · ISBN-10 4866676841

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Free tracked shipping on every order to the US, Canada, the UK, Europe, Australia and New Zealand — and adding more items never costs extra shipping. Orders are dispatched within 1–3 business days of availability (some items are sourced in Japan after you order), and most arrive within 4–12 business days of your order, depending on destination. Some items ship from our U.S. fulfillment partner. For U.S. orders, import duties and taxes are collected at checkout, so there is nothing to pay on delivery.

Authentic, sourced in Japan

Every item is genuine and sourced in Japan. Items are new unless the title says used. For books, we show the ISBN so you can confirm the exact edition.

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