Risk Management: An Introductory Guide Through Dialogue by Masashi Suzuki

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Returns are accepted within 30 days of delivery. If an item arrives damaged, defective, or not as described, we pay for the return or refund you in full; for other returns, the customer pays the return shipping. Opened food and beverages and opened personal care products cannot be returned unless they arrived damaged, defective, or incorrect. See our Refund Policy for full details.